3 \brief Information on support and related resources.
5 [OnixS](http://www.onixs.biz/) provides online support
6 resources to the customers and development partners.
8 \section support-via-jira Requesting Support Using JIRA
10 [OnixS Support for the product](http://support.onixs.biz/browse/CCMEMDH)
11 is based on facilities of [JIRA](https://www.atlassian.com/software/jira)
12 issue logging and tracking system. Registered customers may directly push
13 support requests and get timely status updates and replies on the posted
14 issues. By using issue tracking system requests are delivered to development
15 Q/A teams without any delays caused by dispatching support mail. Therefore,
16 OnixS Support Team highly recommends using JIRA instead of mail.
18 \section support-via-email Support Requests via E-Mail
20 For those who can not take advantage of using OnixS issue tracking system,
21 support requests can be sent via email at [support@onixs.biz](
22 mailto:support@onixs.biz?subject=C++%20CME%20MD%20Handler%20Issue).
